Frequently asked questions
If we haven't answered yours, email us at [email protected] and a real human will reply.
What is ClearSpiral?
ClearSpiral is an iOS wellness app for overthinkers. A calm AI companion helps you interrupt racing thoughts, process what's looping in your head, and see patterns over time — in short, guided sessions of 60 to 180 seconds.
Is ClearSpiral a therapy or medical app?
No. ClearSpiral is a wellness tool, not a medical device. It doesn't diagnose, treat, or cure any condition, and it is not a replacement for therapy or professional mental-health care. If you need urgent help, the app surfaces the 988 Suicide & Crisis Lifeline and other resources.
How are sessions different from meditations?
Meditations usually ask you to empty your mind. ClearSpiral does the opposite — it helps you think through the specific thought you're stuck on, name it, and gently set it down. Sessions respond to what you tell the app, not a pre-recorded script.
Which iPhones and iOS versions are supported?
ClearSpiral requires iOS 16 or later. It's optimised for iPhone and works with Dynamic Type, Dark Mode, VoiceOver, and Reduce Motion. An Android version is planned but not yet available.
How does ClearSpiral handle my data?
Your thoughts and sessions are stored securely and tied to your account. We don't sell your data, we don't run advertising networks inside the app, and we don't share your personal information with third parties for marketing. You can delete your account and all associated data at any time from Settings. Full details live on our Privacy Policy.
Is there a free version?
Yes. ClearSpiral has a permanent free tier that includes core features like short daily sessions, thought dumps, and basic breathing tools. An optional ClearSpiral Plus subscription unlocks unlimited sessions, the full Pattern Map, full Journal history, and all breathing patterns.
How do subscriptions work?
Subscriptions are billed through your Apple ID and managed in your iPhone Settings under your Apple ID → Subscriptions. You can cancel anytime from there — your Plus features remain active until the end of the current billing period. Restoring purchases on a new device is a single tap inside the app.
Can I use ClearSpiral without signing in?
You need an account so your thoughts, patterns, and memories stay with you across devices. We support Sign in with Apple, email + password, and email one-time-code login so you can choose what you're comfortable with.
Does ClearSpiral use AI? What model?
Yes — an AI companion guides sessions and helps the Pattern Map and memory. We use carefully selected large language models hosted through vetted providers. We apply safety filters, never train models on your identifiable content, and surface real-human resources in any conversation that suggests crisis.
What happens if I write something concerning?
If your words suggest you might be in crisis or thinking about self-harm, ClearSpiral stops the session flow and surfaces the 988 Suicide & Crisis Lifeline, crisis text lines, and international equivalents. We believe safety is not a premium feature — it's always available.
How do I delete my account?
Open the app → More → Account → Delete Account. Your data is permanently removed. You can also email [email protected] and we'll do it for you.
Who makes ClearSpiral?
ClearSpiral is made by a small independent team at PointerApps. We're a handful of engineers, designers, and writers building quiet, respectful tools for mental clarity.